Appointments

How to book

You can refer yourself directly to Timberland Physiotherapy and there is no need to visit your GP unless you plan to claim our fees from your Health Insurance scheme.

Consultations are by appointment only. To make an appointment with Dean, please tel: 01425 281000 or email enquiries@timberlandphysio.co.uk

When you attend

Please:

• Arrive 5 minutes before your appointment to complete a form which you can download here to save you time
• Call us if you may be late
• Bring relevant referral letters, reports, X-ray, CT or MRI scans
• Wear or have suitable clothing to change into (tracksuit bottoms, shorts & t-shirt) as we will need to see the area to be treated e.g. your back, knee or shoulder
• Bring shoes or running shoes if walking or running is a problem.

You will be asked:

• About the symptoms you have and what makes them worse and better.
• When and how your problem started
• About your general health, what you think is causing your problem and your expectations of physiotherapy.

You will be:

• Examined thoroughly with your physiotherapist watching how you move and using their hands to feel how you move.

We promise to

• Listen and care about you
• Try to work out the root cause of your complaint
• Communicate in a clear and open way – no jargon
• Help you to understand your problem
• Provide a personal service with a treatment plan specifically for you
• Explain how you can help yourself
• Help provide a long-term solution to prevent recurrence
• Communicate with your GP with your approval, if we consider further investigations or medical treatment may be needed.